This section will provide useful information and advice to RTW Co-ordinators. Find policies, tools and useful information to make your job easier.
We will be adding more resources to this toolbox over time so please check regularly for updates.
Please call our Business Development Manager Anna Mangold on 1300 669 552 or email us for further information.
Download this document to develop your own return to work program. We have designed this injury management system as an easy reference manual outlining steps for a fast but sustainable return to work process. It incorporates useful tips for developing a successful return to work plan and has been developed in consultation with employers and workers.
Stress and Bullying at the Workplace
Dr. Peter Cotton presented at our RTW Interest Group on the 20th of May 2010. His extensive experience as a clinical and organisational psychologists as well as his excellent understanding WorkersCompensation systems attracted 65 HR Managers and RTW Coordinators from the Sydney Metropolitan area. We received some brilliant feedback on Peter's interactive presentation and we would like to share his knowledge with you. Read about the influence of organisational climate and culture on employee wellbeing outcomes and Workers Compensation costs.
Why Physical Injuries Turn into a Psychological Claim
Day one of a Workers Compensation claim is when employers can begin identifying factors that are likely to influence long-term loss time. Dr Ian Low, Occupational Physician, likes to describe these influences as “poor prognostic indicators”. Dr Low presented his Pathways system at the last RTW Coordinator Interest Group in Sydney on the 14th of October 2010. It takes into account poor prognostic indicators including a worker’s self-perceived social, emotional and physical limitations and their likely impact on return to work. Dr Low argued that these issues can be mitigated by addressing them at the very beginning of the claim process.
Moreover, Dr Low suggested that “claims exceeding the six week post-injury period were no longer related to the initial diagnosis on the WorkCover Medical Certificate, instead, the claims management strategy should involve rigorous medical assessment to ascertain the true diagnosis”. Dr Low suggested that the medical practitioner should be focused on exploring the psychosocial aspects of injury and the worker’s self perceived disability.